Does exporting Clue data delete it from their servers?

No. Exporting creates a local copy for you. Your original data remains on Clue's servers in Berlin until you delete the account separately and submit a GDPR Article 17 erasure request. The export is step one. Account deletion and the formal erasure request are what actually remove your data from Clue's systems.

Will I lose my Clue data when I switch to a new tracker?

Not if you export before you delete. The Clue CSV export includes your cycle start dates, symptom logs, and account history. You only need the cycle start dates to seed a new tracker. Most trackers ask for 3-6 historical dates during setup. If you delete your account before exporting, recovery is harder but possible via healthcare provider records or calendar reconstruction.

How long does it take to switch from Clue to a new period tracker?

The export, account deletion, and new tracker setup take 30-60 minutes total. The GDPR erasure request takes about five minutes to write. Your new tracker will have less precise predictions for 2-3 cycles while its algorithm calibrates, but the practical impact on daily use is minimal.

Is Clue GDPR-compliant and what does that mean for data deletion?

Yes, Clue is a German company and GDPR-compliant. GDPR gives you the right to erasure under Article 17, which compels deletion of backup copies within 30 days. This means Clue has more rigorous data governance than US-only companies subject only to CCPA. However, GDPR governs how cloud data is handled. It does not eliminate the cloud copy. Your data still lives on Clue servers until you complete the deletion steps.

alternatives

After You Export Your Clue Data: What To Do Next

You have your Clue CSV, but your data is still on their servers. Delete the account, file a GDPR request, and move to an on-device tracker.

You exported. Here is what that actually did, and did not do. Exporting your Clue data is the right first step. It is also frequently where people stop. They assume that having their own copy means the Clue copy is gone. It is not. Exporting creates a copy for you. The original data remains on Clue's servers in Berlin. Your account is active. Your cycle history is still in their system. If Clue receives a subpoena, your data is still there to produce. The export is step zero. The actual migration involves five more steps. This guide picks up where the export download left off. For context on Clue's privacy posture and why some users are leaving despite Clue's clean record, see our Clue alternative overview. Step 1: Read and parse the Clue CSV Open the ZIP Clue emailed you. Inside is a CSV (sometimes named something like data.csv or your account email). Open it in Google Sheets, Excel, or Numbers. The CSV includes columns for date, cycle phase, and logged entries for each day you tracked. Look for rows marked as period or cycle start . These are the data points you need to seed a new tracker. Sort the file by date, descending. Note the most recent 3 6 rows where period or cycle star